Artera
Reviews
Star rating
Rank in Patient Relationship Management (PRM)
Pros and cons
Pros
- Ease of Use
- Patient Communication
- Communication
- Texting Communication
- Texting Feature
- Time-saving
Cons
- Messaging Issues
- Limited Features
- Limited Messaging Features
- Communication Issues
- Limited Editing Capabilities
- Organizational Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 13.1% |
| Mid-Market | 68.7% |
| Enterprise | 18.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q1 | 12 | 4.6 |
| 2026 Q2 | 9 | 4.7 |
| 2026 Q3 | 10 | 4.6 |
Satisfaction ratings
What reviewers say
Fast, Easy Patient Texting—With Room to Improve Image Handling
“I like being able to text my patients instead of calling them. I enjoy being able to communicate back and forth with patients, send gifts, and have real communication through Artera. It works well for patients who can text but don’t have phone service. When they get service, they”
Great Support and Tools That Help Practices Succeed
“Artera has a lot of options for automations and can accommodate specialized setup.”
Effortless Patient Communication with Artera
“I like how Artera provides easy access and makes it simple to sign in. It's also easy to recover or change passwords, which adds convenience. The features stand out for being very simple and very direct, which helps in making my work quicker. Accessing patients is faster, and it'”