G2 Vendor Directory

Salesforce Health Cloud

by Salesforce

90

Reviews

4.0

Star rating

#2

Rank in Patient Relationship Management (PRM)

Pros and cons

Pros

  • Patient Communication
  • Platform Integration
  • Ease of Use
  • Tracking
  • Features
  • Patient Care

Cons

  • System Complexity
  • Slow Loading
  • Software Limitations
  • Slow Performance
  • Complex Interface

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Salesforce Health Cloud.

Page views and citations · Salesforce Health Cloud

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

—

28

Enterprise

3

Adoption by company size

SegmentShare of reviews
Small Business27.8%
Mid-Market26.7%
Enterprise45.6%

Quarterly history

QuarterReviewsStar rating
2025 Q414.5
2026 Q3544.1

Satisfaction ratings

Ease of Use8.2
Ease of Setup7.7
Quality of Support8.2
Meets Requirements8.2

What reviewers say

Visão unificada e IA promissora, mas integração complexa com sistemas legados

3.5

“A integração de dados e jornadas de saúde em uma visão mais unificada, combinada ao potencial dos agentes de IA para automatizar tarefas e apoiar profissionais com informações contextualizadas. Isso pode reduzir atividades administrativas e permitir maior foco no atendimento e na”

Associate Partner

CloudHealth Delivers Clear Cloud Cost Visibility and Optimization Insights

5.0

“I like the visibility CloudHealth provides into cloud costs and resource usage. It helps us better understand our environment and identify opportunities for optimization.”

Gerente Executivo de Sistemas

Clear, Easy Customer Info Organization and Allocation

4.5

“It helps me organize and allocate customer information more clearly.”

Administrator