ARI (Auto Repair Software)
160
Reviews
4.6
Star rating
#3
Rank in Auto Repair
Pros and cons
Pros
- Ease of Use
- Invoicing
- Features
- Setup Ease
- Communication
- Estimate Creation
Cons
- Missing Features
- Slow Performance
- Poor Navigation
- Navigation Issues
- Invoicing Issues
- Estimation Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+480.0%
72
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 97.3% |
| Mid-Market | 2.0% |
| Enterprise | 0.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 20 | 4.6 |
| 2025 Q2 | 10 | 4.9 |
| 2025 Q3 | 34 | 4.6 |
| 2025 Q4 | 25 | 4.5 |
| 2026 Q1 | 8 | 4.7 |
| 2026 Q2 | 5 | 4.9 |
| 2026 Q3 | 29 | 4.7 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.1
Quality of Support9.3
Meets Requirements9.2
What reviewers say
Intuitive, Feature-Rich, and Great Value
4.0
“The software is intuitive and easy to use. It also has most of the features that you'd expect from expensive software at a fraction of the cost.”
Easy Job Cart Creation with Customizable Repairs and Rates
5.0
“Easy to create a job cart, lots of preexisting repairs as well as hours rates and customization”
Packed with Top-Tier Features at a Great Price
5.0
“I like the pricing and the fact that it’s packed with top tier features that can compete with the heavy hitters in the field. One of the biggest features I was looking for when choosing a shop software was carfax integration and ARI had that alongside numerous other features. I a”