Mitchell 1 Automotive Repair
21
Reviews
3.8
Star rating
#12
Rank in Auto Repair
Pros and cons
Pros
- Reliability
Cons
- Poor Service Management
- Payment Issues
Traffic & LLM citations
Source: G2 review data
Key stats
—
20
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 85.7% |
| Mid-Market | 14.3% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 0.0 |
| 2026 Q1 | 1 | 4.0 |
Satisfaction ratings
Ease of Use8.5
Ease of Setup9.2
Quality of Support7.9
Meets Requirements8.5
What reviewers say
A good product many years ago that failed to advance with the times
1.0
“Mitchell one does allow for an organized shop management platform to be integrated into shop procedures, which ultimately is better than a paper-based system.”
Store Manager
2.5
“little to no help on this current issue as far is this problem having any kind of resolution”
User friendly, Extensive information, and easy rear wiring diagrams
5.0
“The repair procedures are descriptive and pictures to go along with are very helpful. Wiring diagrams are easy to follow.”