G2 Vendor Directory

ARC Facilities

by ARC Document Solutions

50

Reviews

4.5

Star rating

#35

Rank in Facility Management

Pros and cons

Pros

  • Ease of Use
  • Mobile App
  • Organization
  • Work Orders
  • Setup Ease
  • Simple

Cons

  • Expensive
  • Poor Reporting
  • Poor Customer Support
  • Slow Performance

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for ARC Facilities.

Page views and citations · ARC Facilities

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from ARC Facilities.

Key stats

—

69

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business38.8%
Mid-Market38.8%
Enterprise22.4%

Quarterly history

QuarterReviewsStar rating
2025 Q254.5
2025 Q335.0

Satisfaction ratings

Ease of Use8.6
Ease of Setup9.3
Quality of Support9.3
Meets Requirements8.9

What reviewers say

Professional from start to finish

5.0

“Being able to find emergency shut offs, life safety devices & use as built drawings in the field via the mobile app.”

Physical Plant Director

Best solution and company support I've seen in a long time

5.0

“ARC facilities filled a major gap in our ability to find the correct isolation valve in a timely manner. We now use it for all utility shut-offs and are finding more and more cases uses as time goes on. The personnel at ARC are highly competent and made the set-up (loading thou”

Director, Asset Management and Compliance

Nyc

4.5

“I recently had the opportunity to visit the ARC facility, and my experience was quite positive. The infrastructure is well-maintained, organized, and equipped with modern amenities. The working environment is clean, safe, and conducive to productivity.”

Executive maintenance Engineer