Applied CSR24
25
Reviews
4.3
Star rating
#7
Rank in Other Insurance
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+0.0%
50
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 83.3% |
| Mid-Market | 16.7% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 1.5 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 1 | 4.5 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
Ease of Use8.3
Ease of Setup7.9
Quality of Support9.4
Meets Requirements9.7
What reviewers say
Empowers Insureds to Self-Serve Certificates and Forms
4.5
“I love that the insured is able to do their own certificates and pull forms.”
Major Time-Saver!
5.0
“It saves so much time for our staff. Clients can handle simple tasks themselves, like downloading certificates or checking policy details. Plus, it integrates with our agency management system (HawkSoft).”
Old Engine- Limited Communication
1.5
“CSR24 Has speedy Distribution when domains are know, CSR24 is 22% ineffective in distributing certificates to domains or public entities, or external shielding. I have to print blocked certificates to the desktop and attach individually to my Outlook email.”