G2 Vendor Directory
14

Reviews

4.7

Star rating

#61

Rank in Call Center Infrastructure (CCI)

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for DaVinci.

      Page views and citations · DaVinci

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from DaVinci.

      Key stats

      —

      86

      Enterprise

      6

      Adoption by company size

      SegmentShare of reviews
      Small Business21.4%
      Mid-Market14.3%
      Enterprise64.3%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.5
      Ease of Setup9.4
      Quality of Support9.5
      Meets Requirements9.5

      What reviewers say

      Recomendado

      5.0

      “La administración es perfecto y la ventaja es que recibes ayuda del personal”

      Cocinero principal

      DaVinci from AMC

      5.0

      “The Davinci product gives my company a very good solution and meets the goal of my Contcat Center deployment.”

      Consultant

      SAP CRM with Cisco with AMC Davinci

      4.0

      “The system is pretty much maintenance free, set up once and forget”

      Verified reviewer