Alight Benefits Administration

by Alight

Reviews

3.8

Star rating

#21

Rank in Benefits Support

Pros and cons

Pros

Convenience

Cons

Poor Customer Support

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Alight Benefits Administration.

Page views and citations · Alight Benefits Administration

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

ADP Workforce Now

1 switched

Losing to

Based on reviewers of other products who said they switched from Alight Benefits Administration.

Workday HCM

Onwards HR

PlanSource

ADP Global Payroll

Key stats

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Enterprise

Adoption by company size

Segment	Share of reviews
Small Business	0.0%
Mid-Market	26.1%
Enterprise	73.9%

Quarterly history

Quarter	Reviews	Star rating

Satisfaction ratings

Ease of Use8.0

Ease of Setup8.8

Quality of Support7.9

Meets Requirements8.6

What reviewers say

Alight Benefits Admin is Helpful

3.5

“Alight Benefits Administration provides me with the Benefits info I need related to my 401k and health benefits. I like that they have a HealthPro, a personal consultant who can help you understand benefits, coordinate care and review claims and bills.”

Transforming life better

5.0

“I feel the Health and Retirement benefits that a person gets are the best solution Alight gives them with an easy implementation and best customer support and easy to use”

Associate Recruiter at Lehigh Valley Health Network - Powered by Korn Fery

Had a great experience

5.0

“It was a great experience and was quite effective, ease of use , short and crispy”

Management Trainee Human Resources