G2 Vendor Directory
28

Reviews

4.5

Star rating

#65

Rank in E-Commerce Personalization

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for MyAlice.

      Page views and citations · MyAlice

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from MyAlice.

      Key stats

      —

      71

      Small Business

      5

      Adoption by company size

      SegmentShare of reviews
      Small Business100.0%
      Mid-Market0.0%
      Enterprise0.0%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.5
      Ease of Setup9.3
      Quality of Support9.4
      Meets Requirements9.2

      What reviewers say

      Contact your customers in the way they want

      4.5

      “My favorite feature is telegram chatbot integration, so now I can really manage all my inboxes from one place!”

      Property Owner

      one of the best tool for common inbox and helpdesk

      5.0

      “I loved myalice because of its easy to use , clean dashboard with all support channels in one dashboard. I don't have to login to difference channels individually now to check customer support issues and enquries. it has helped our business so much and helps to save our time”

      Sales Manager

      Such a time saver!

      5.0

      “Very good app to keep all customer service in 1 place, like from FB messenger, Instagram, WhatsApp etc. What I really like about it, is that I can see customer information on the right side of the dashboard while chatting with the customer, so I can easily look up their order inf”

      E-Commerce manager