Alarm.com for Business
Reviews
Star rating
Rank in Physical Security
Pros and cons
Pros
- Ease of Use
- Access Control
- Management Ease
- Features
- Mobile App
- Remote Access
Cons
- Limited Customization
- Expensive
- Limited Features
- Poor Customer Support
- App Instability
- Limited Functionality
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 33.3% |
| Mid-Market | 41.7% |
| Enterprise | 25.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 8 | 4.8 |
| 2025 Q2 | 2 | 4.3 |
| 2026 Q1 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Seamless Office Access with a Reliable Mobile App
“I love how good the mobile app works! I don't have to have my key card to be able to get into my office seamlessly.”
Great product that keeps growing with you!
“Alarm.com has been listening to customers and advancing in useful ways. Everytime I've had a negative critique it's been matched shortly after with a solution before I even have a chance to voice it. It's a very intuitive product that can be easily managed from a phone on the go ”
Simple User Interface, easy multi site management
“We enjoy the Alarm.com dashboard because it's easy to manage multipul locations from one place including alarm, door and camears. It meets the price point and features we need.”