Accruent EMS
Reviews
Star rating
Rank in Meeting Room Booking Systems
Pros and cons
Pros
- Ease of Use
- Organization Management
- Scheduling Management
- Room Booking
- Easy Reservation
- Booking Management
Cons
- Poor Usability
- User Interface Issues
- Feature Limitations
- Missing Features
- Difficult Learning
- Poor Support Services
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 12.7% |
| Mid-Market | 41.3% |
| Enterprise | 46.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 3.5 |
| 2025 Q4 | 4 | 4.6 |
| 2026 Q1 | 3 | 3.5 |
| 2026 Q2 | 10 | 3.0 |
Satisfaction ratings
What reviewers say
Fast, User-Friendly Room Scheduling—Reporting Takes More Guidance
“I like that Accruent EMS is fast and thorough, and that I can personalize our rooms with their technology, size, layouts, and photos. It lets me run basic reports, too, though I’d like more help with them. The system is very user friendly. The training was very thorough, and when”
Streamlines Scheduling but Needs a UI Refresh
“I like Accruent EMS for its ability to let internal users request rooms and our staff to approve them without needing to manually input data. It simplifies the process of admin work for conference and events groups by ensuring no overlap of spaces and that all correct approvals h”
Flexible Building & Room Configuration with Easy Diagram Uploads
“What is most helpful is I can adjust, change, and refine my buildings. I can adjust hours of operation, room configurations, and upload diagrams needed for set-up.”