Zultys Integrated Contact Center vs. JustCall
A side-by-side comparison based on G2 review data.
| Metric | Zultys Integrated Contact Center | JustCall |
|---|---|---|
| Overall rating | 4.0 | 4.3 |
| Review count | 30 | 2,395 |
| Ease of use | 8.8 | 9.0 |
| Ease of setup | 8.7 | 8.9 |
| Quality of support | 9.1 | 8.6 |
| Meets requirements | 9.2 | 8.8 |
| NPS | 25 | 51.754757 |
| Small Business | 30.0% | 61.3% |
| Mid-Market | 66.7% | 31.7% |
| Enterprise | 3.3% | 7.0% |
| Total page views | 43 | 6,012 |
| Total LLM citations | 25 | 28,488 |
Zultys Integrated Contact Center
Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,
JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound
- Ease of Use
- Features
- Helpful
- Call Management
- Calling Features
- Integrations