G2 Vendor Directory

Zultys Integrated Contact Center vs. RingEX

A side-by-side comparison based on G2 review data.

MetricZultys Integrated Contact Center

by Zultys

RingEX

by RingCentral

Overall rating4.04.2
Review count301,516
Ease of use8.88.8
Ease of setup8.78.5
Quality of support9.18.3
Meets requirements9.29.0
NPS2548.351648
Small Business30.0%57.9%
Mid-Market66.7%35.1%
Enterprise3.3%7.0%
Total page views436,988
Total LLM citations2516,099

Zultys Integrated Contact Center

Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,

Pros

    RingEX

    WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Reliability
    • Phone Calls
    • Features