Zultys Integrated Contact Center vs. LiveAgent
A side-by-side comparison based on G2 review data.
| Metric | Zultys Integrated Contact Center | LiveAgent |
|---|---|---|
| Overall rating | 4.0 | 4.5 |
| Review count | 30 | 1,538 |
| Ease of use | 8.8 | 9.1 |
| Ease of setup | 8.7 | 8.9 |
| Quality of support | 9.1 | 9.2 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 25 | 69.277515 |
| Small Business | 30.0% | 66.6% |
| Mid-Market | 66.7% | 23.5% |
| Enterprise | 3.3% | 9.9% |
| Total page views | 43 | 1,682 |
| Total LLM citations | 25 | 13,109 |
Zultys Integrated Contact Center
Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,
LiveAgent
LiveAgent is an AI help desk for support teams. AI agents answer chats and handle tickets alongside your team, all in one shared inbox. Every plan includes AI with no per-resolution fees. Plans start at $15 per agent/month billed annually, with a 30-day free trial and no credit card required. LiveAgent ranks #3 of 9 CX agents in G2's AI Agent Evaluation, with 195 of 230 points. It is made by Quality Unit, founded in 2004. AI in every plan Every plan has the same AI features; plans differ in how many AI agents you can run (1, 5, 50 or unlimited).
- Ease of Use
- Features
- Customer Support
- Helpful
- Efficiency
- Simple