Zultys Integrated Contact Center vs. Five9 Intelligent Cloud Contact Center Platform

Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.