G2 Vendor Directory

Zultys Integrated Contact Center vs. Dialaxy

A side-by-side comparison based on G2 review data.

MetricZultys Integrated Contact Center

by Zultys

Dialaxy

by Dialaxy Inc.

Overall rating4.04.4
Review count30269
Ease of use8.89.6
Ease of setup8.79.5
Quality of support9.19.6
Meets requirements9.29.2
NPS2565.055762
Small Business30.0%64.7%
Mid-Market66.7%35.0%
Enterprise3.3%0.4%
Total page views431,442
Total LLM citations251,684

Zultys Integrated Contact Center

Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,

Pros

    Dialaxy

    Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Helpful
    • Call Quality
    • Features