Zultys Integrated Contact Center vs. AT&T Contact Center
A side-by-side comparison based on G2 review data.
| Metric | Zultys Integrated Contact Center | AT&T Contact Center |
|---|---|---|
| Overall rating | 4.0 | 3.6 |
| Review count | 30 | 15 |
| Ease of use | 8.8 | 8.4 |
| Ease of setup | 8.7 | 8.6 |
| Quality of support | 9.1 | 8.0 |
| Meets requirements | 9.2 | 8.7 |
| NPS | 25 | -13.333333 |
| Small Business | 30.0% | 33.3% |
| Mid-Market | 66.7% | 26.7% |
| Enterprise | 3.3% | 40.0% |
| Total page views | 43 | 76 |
| Total LLM citations | 25 | 26 |
Zultys Integrated Contact Center
Zultys delivers an easy-to-use, secure, and reliable platform designed to streamline all forms of communications and increase productivity for any size business. Our Integrated Contact Center (ICC) solution to optimize operations, expertly handle customer calls, and increase employee productivity. The ICC comes pre-packaged with features to streamline processes and improve customer service departments of any size and call volume: • Advanced Call Routing based on real-time activity • Call Recording — Full-time and on-demand • Call Attached Data (CAD) for customizable Agent • Scripts,
AT&T Contact Center
Most businesses have similar goals for their contact centers: delivering a great customer experience at an operationally efficient cost. Yet each business faces unique challenges for how to best meet these objectives, and has to intelligently align its operational support processes with the right contact handling infrastructure. Perhaps you're evaluating contact center solutions because your business is relocating, your existing equipment is outdated or you need a more efficient, cost-effective solution. Whatever your situation, AT&T can tailor a contact center to your business needs.