G2 Vendor Directory

Zulip vs. Trillian

A side-by-side comparison based on G2 review data.

MetricZulip

by Kandra Labs

Trillian

by Cerulean Studios

Overall rating4.64.4
Review count117124
Ease of use8.79.3
Ease of setup9.39.3
Quality of support9.39.0
Meets requirements9.49.3
NPS74.78260952.459016
Small Business70.8%50.4%
Mid-Market22.1%40.7%
Enterprise7.1%8.9%
Total page views312265
Total LLM citations3,4451,317

Zulip

Zulip is an organized team chat application for distributed teams. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication Zulip serves startups, and small and mid-sized businesses, as well as communities with up to tens of thousands of members. It’s used by thousands of organizations around the world.

Pros

  • Ease of Use
  • Organization
  • Features
  • Communication
  • Intuitive
  • Team Collaboration

Trillian

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available.

Pros

  • Ease of Use
  • Communication
  • Security
  • Team Collaboration
  • Easy Communication
  • Reliability