G2 Vendor Directory

Zulip vs. Slack

A side-by-side comparison based on G2 review data.

MetricZulip

by Kandra Labs

Slack

by Salesforce

Overall rating4.64.5
Review count11740,133
Ease of use8.79.3
Ease of setup9.39.3
Quality of support9.39.0
Meets requirements9.49.3
NPS74.78260970.713349
Small Business70.8%40.7%
Mid-Market22.1%40.7%
Enterprise7.1%18.6%
Total page views31253,306
Total LLM citations3,445110,908

Zulip

Zulip is an organized team chat application for distributed teams. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication Zulip serves startups, and small and mid-sized businesses, as well as communities with up to tens of thousands of members. It’s used by thousands of organizations around the world.

Pros

  • Ease of Use
  • Organization
  • Features
  • Communication
  • Intuitive
  • Team Collaboration

Slack

Slack is your single workspace that connects you with the people and tools you work with everyday, no matter where you are or what you do. With Slack you get real-time messaging through calls and chat, a searchable record of all your files and conversations, and integrations with a growing number of handy bots and apps. Now everyone can finally be on the same page and get their work done. Slack: It’s where work happens.

Pros

  • Ease of Use
  • Team Collaboration
  • Communication
  • Integrations
  • Features
  • Easy Integrations