G2 Vendor Directory

Zulip vs. Rocket.Chat

A side-by-side comparison based on G2 review data.

MetricZulip

by Kandra Labs

Rocket.Chat

by Rocket.Chat Technologies

Overall rating4.64.2
Review count117373
Ease of use8.78.9
Ease of setup9.38.5
Quality of support9.38.3
Meets requirements9.48.8
NPS74.78260946.397695
Small Business70.8%36.7%
Mid-Market22.1%49.2%
Enterprise7.1%14.1%
Total page views3121,118
Total LLM citations3,44517,074

Zulip

Zulip is an organized team chat application for distributed teams. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication Zulip serves startups, and small and mid-sized businesses, as well as communities with up to tens of thousands of members. It’s used by thousands of organizations around the world.

Pros

  • Ease of Use
  • Organization
  • Features
  • Communication
  • Intuitive
  • Team Collaboration

Rocket.Chat

Trusted by the world's most critical organizations, Rocket.Chat Secure CommsOS® is built for high-consequence environments to deliver decision advantage: the ability to work together, verify access continuously, and keep every action auditable across agencies, borders, classification levels, and connected systems. It federates natively across protocols like Matrix and XMPP, so partners never have to adopt your system to work with you. Deploy anywhere — self-hosted, air-gapped, or in a sovereign cloud — for chat, voice, video, and governed AI agents, entirely under your control.

Pros

  • Ease of Use
  • Features
  • Easy Communication
  • Communication
  • Security
  • Customization