G2 Vendor Directory

Zulip vs. Lark

A side-by-side comparison based on G2 review data.

MetricZulip

by Kandra Labs

Lark

by Lark Technologies

Overall rating4.64.6
Review count117202
Ease of use8.79.2
Ease of setup9.38.6
Quality of support9.39.1
Meets requirements9.49.4
NPS74.78260973.224044
Small Business70.8%48.7%
Mid-Market22.1%33.8%
Enterprise7.1%17.4%
Total page views3122,758
Total LLM citations3,44524,739

Zulip

Zulip is an organized team chat application for distributed teams. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication Zulip serves startups, and small and mid-sized businesses, as well as communities with up to tens of thousands of members. It’s used by thousands of organizations around the world.

Pros

  • Ease of Use
  • Organization
  • Features
  • Communication
  • Intuitive
  • Team Collaboration

Lark

Built by ByteDance, Lark is an enterprise AI workspace designed for seamless human-agent collaboration. It unifies teams, communication, knowledge, and business workflows in one connected environment with an open architecture for AI models and agents. By bringing work into one place rather than scattering it across separate apps, Lark gives AI complete, real-time context and the native ability to act across the entire business. Today, organizations in more than 190 markets use Lark to turn AI into measurable business value.

Pros

  • Ease of Use
  • Features
  • Team Collaboration
  • Communication
  • Daily Use
  • All-in-one