G2 Vendor Directory

Zulip vs. Element

A side-by-side comparison based on G2 review data.

MetricZulip

by Kandra Labs

Element

by Element

Overall rating4.64.2
Review count11743
Ease of use8.78.8
Ease of setup9.38.9
Quality of support9.38.2
Meets requirements9.48.8
NPS74.78260943.589744
Small Business70.8%63.4%
Mid-Market22.1%24.4%
Enterprise7.1%12.2%
Total page views312675
Total LLM citations3,44511,288

Zulip

Zulip is an organized team chat application for distributed teams. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication Zulip serves startups, and small and mid-sized businesses, as well as communities with up to tens of thousands of members. It’s used by thousands of organizations around the world.

Pros

  • Ease of Use
  • Organization
  • Features
  • Communication
  • Intuitive
  • Team Collaboration

Element

Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts.

Pros

  • Security
  • Ease of Use
  • Connectivity
  • Peer Connection
  • Features
  • Customization