G2 Vendor Directory

Zscaler Sec Ops vs. Darktrace / EMAIL

A side-by-side comparison based on G2 review data.

MetricZscaler Sec Ops

by Zscaler

Darktrace / EMAIL

by Darktrace

Overall rating4.74.2
Review count13042
Ease of use9.28.5
Ease of setup9.18.4
Quality of support9.48.3
Meets requirements9.18.7
NPS8054.761905
Small Business4.6%5.0%
Mid-Market39.2%62.5%
Enterprise56.2%32.5%
Total page views637651
Total LLM citations1043,212

Zscaler Sec Ops

Red Canary provides managed detection and response (MDR), finding and stopping threats before business impact. You get a security operations platform and 24x7 service that proactively monitors for malicious and suspicious behaviors and responds to stop them from becoming serious security incidents. MDR services complement and enhance your SOC, operating as a trusted partner, offering the expertise, tools, and support needed to strengthen your overall security posture.

Pros

  • Customer Support
  • Threat Detection
  • Reliability
  • Alert Management
  • Staff Expertise
  • Features

Darktrace / EMAIL

Darktrace / EMAIL secures email and collaboration by training exclusively on each organization’s own communication patterns, not shared threat intelligence. It builds a Unique Behavioral Profile for every user – spanning email, identity, DLP, and human risk – to catch novel phishing, business email compromise, and account takeover that signature-based tools miss by design. It’s recognized as a Leader in Gartner’s Magic Quadrant and in the 2025 Voice of the Customer for Email Security Platforms.

Pros

  • AI Technology
  • Product Quality
  • Customer Support
  • User Interface
  • Detection Efficiency
  • Reporting