Zscaler Private Access vs. Command|Link
A side-by-side comparison based on G2 review data.
| Metric | Zscaler Private Access | Command|Link |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 163 | 22 |
| Ease of use | 9.1 | 9.5 |
| Ease of setup | 8.8 | 9.5 |
| Quality of support | 9.0 | 9.7 |
| Meets requirements | 9.2 | 9.5 |
| NPS | 62.025316 | 90.909091 |
| Small Business | 22.3% | 9.1% |
| Mid-Market | 32.4% | 59.1% |
| Enterprise | 45.3% | 31.8% |
| Total page views | 1,271 | 338 |
| Total LLM citations | 9,554 | 181 |
Zscaler Private Access
Zscaler Private Access (ZPA) is a cloud-based zero trust solution that securely connects users to private applications hosted in public clouds, data centers, or on-premises environments without relying on traditional VPNs or exposing them to the internet. Built on the principles of zero trust, ZPA ensures that users are authenticated and authorized before granting access, providing application-specific access rather than exposing the network.
- Security
- Ease of Use
- Secure Access
- VPN Efficiency
- Reliability
- Time-saving
Command|Link
ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the
- Customer Support
- Response Time
- Reliability
- Robust Support
- Monitoring
- Issue Resolution