G2 Vendor Directory

Zscaler Private Access vs. Command|Link

A side-by-side comparison based on G2 review data.

MetricZscaler Private Access

by Zscaler

Command|Link

by CommandLink

Overall rating4.44.8
Review count16322
Ease of use9.19.5
Ease of setup8.89.5
Quality of support9.09.7
Meets requirements9.29.5
NPS62.02531690.909091
Small Business22.3%9.1%
Mid-Market32.4%59.1%
Enterprise45.3%31.8%
Total page views1,271338
Total LLM citations9,554181

Zscaler Private Access

Zscaler Private Access (ZPA) is a cloud-based zero trust solution that securely connects users to private applications hosted in public clouds, data centers, or on-premises environments without relying on traditional VPNs or exposing them to the internet. Built on the principles of zero trust, ZPA ensures that users are authenticated and authorized before granting access, providing application-specific access rather than exposing the network.

Pros

  • Security
  • Ease of Use
  • Secure Access
  • VPN Efficiency
  • Reliability
  • Time-saving

Command|Link

ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the

Pros

  • Customer Support
  • Response Time
  • Reliability
  • Robust Support
  • Monitoring
  • Issue Resolution