Zscaler Private Access
Reviews
Star rating
Rank in Business VPN
Pros and cons
Pros
- Security
- Ease of Use
- Secure Access
- VPN Efficiency
- Reliability
- Time-saving
Cons
- Connection Issues
- Error Handling
- Slow Loading
- Expensive
- Slow Internet
- Difficult Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 22.3% |
| Mid-Market | 32.4% |
| Enterprise | 45.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 16 | 4.6 |
| 2025 Q2 | 3 | 4.8 |
| 2025 Q3 | 4 | 4.3 |
| 2025 Q4 | 50 | 4.4 |
| 2026 Q1 | 10 | 4.5 |
| 2026 Q2 | 7 | 4.1 |
| 2026 Q3 | 16 | 4.3 |
Satisfaction ratings
What reviewers say
Easy-to-Use Zscaler Security That Works Reliably
“When I use any website, Zscaler helps with security identification; it is a good security feature and is easy to use. Also its working fine no issue observed yet.”
Strong, Permission-Based Secure Access with Zscaler Private Access
“What I like most about Zscaler Private Access is how it helps me manage secure access to internal company resources while maintaining a strong security posture. From an IT support perspective, I appreciate the ability to control access based on user permissions rather than giving”
Fast, Secure Connectivity—But Troubleshooting Could Be Easier
“I like the faster and more connectivity it grants. Besides I can only connect with only authorized applications, giving me less exposure. I like the overall look and feel of it, anyways”