G2 Vendor Directory

Zscaler Internet Access vs. Command|Link

A side-by-side comparison based on G2 review data.

MetricZscaler Internet Access

by Zscaler

Command|Link

by CommandLink

Overall rating4.44.8
Review count32222
Ease of use9.09.5
Ease of setup8.89.5
Quality of support8.89.7
Meets requirements9.09.5
NPS58.55263290.909091
Small Business14.4%9.1%
Mid-Market28.4%59.1%
Enterprise57.2%31.8%
Total page views1,792338
Total LLM citations10,132181

Zscaler Internet Access

Zscaler Internet Access™ (ZIA) is the world’s leading cloud-native secure access solution that protects users, devices, and data by securing all internet traffic, regardless of location. Leveraging cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps, ZIA ensures fast, direct, and secure connections to the internet and SaaS applications, eliminating the need for traditional on-premises security hardware. With ZIA, you can optimize internet security and user experience while aligning with Zero Trust principles through Zscaler Internet Access.

Pros

  • Security
  • Internet Security
  • Protection
  • Cloud Services
  • Email Security
  • Ease of Use

Command|Link

ONE platform to manage your SD-WAN, UCaaS, CaaS, firewalls, MPLS, network, switches, IP phones, installs, trouble tickets, bills, and network performance across the entire globe Complete control of your technology stack without interference or dependency on vendors Increase agent efficiency and speed up issue resolution using CommandLink's proprietary ITSM Streamline IT support with automated software-enabled support workflows Shape service experiences for employees anywhere with full transparency at the most granular level Make real-time moves, adds, changes without picking up the

Pros

  • Customer Support
  • Response Time
  • Reliability
  • Robust Support
  • Monitoring
  • Issue Resolution