Zowie vs. Crisp
A side-by-side comparison based on G2 review data.
| Metric | Zowie | Crisp |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 73 | 205 |
| Ease of use | 9.2 | 9.2 |
| Ease of setup | 9.0 | 9.0 |
| Quality of support | 9.4 | 9.2 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 78.571429 | 74.509804 |
| Small Business | 47.9% | 87.9% |
| Mid-Market | 39.7% | 12.1% |
| Enterprise | 12.3% | 0.0% |
| Total page views | 393 | 955 |
| Total LLM citations | 2,710 | 33,166 |
Zowie
Zowie is an AI agent platform for enterprise customer service, built for companies where getting customer-facing AI wrong is not an option. The platform handles more than 100 million customer conversations a year for companies in logistics, banking, fintech, healthcare, e-commerce, insurance and debt collection, among others, including InPost, Decathlon, MediaMarkt, Allianz, Payoneer, AirHelp, Booksy and Avon.
- Ease of Use
- Efficiency
- Automation
- Helpful
- Customer Support
- Messaging Automation
Crisp
Crisp is the ultimate all-in-one AI-powered multichannel customer support platform that helps businesses connect instantly with their customers or leads waiting for support. With its quickly evolving set of tools, Crisp is leading companies through the AI-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, automate customer help, and improve customer satisfaction score, transforming customer support into a new revenue channel.
- Customer Support
- Helpful
- Features
- Ease of Use
- Intuitive
- Efficiency