Zoom Phone vs. Zadarma Cloud PBX
A side-by-side comparison based on G2 review data.
| Metric | Zoom Phone | Zadarma Cloud PBX |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 2,683 | 31 |
| Ease of use | 9.4 | 9.0 |
| Ease of setup | 9.2 | 8.6 |
| Quality of support | 8.9 | 7.7 |
| Meets requirements | 9.4 | 8.0 |
| NPS | 76.928896 | 70.967742 |
| Small Business | 51.8% | 83.9% |
| Mid-Market | 33.4% | 16.1% |
| Enterprise | 14.9% | 0.0% |
| Total page views | 3,417 | 1,127 |
| Total LLM citations | 17,676 | 3,352 |
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features
Zadarma Cloud PBX
Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.
- Business Tools
- Easy Integration
- Simple
- Reliability
- Easy Setup
- Ease of Use