Zoom Phone vs. JustCall
A side-by-side comparison based on G2 review data.
| Metric | Zoom Phone | JustCall |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 2,683 | 2,395 |
| Ease of use | 9.4 | 9.0 |
| Ease of setup | 9.2 | 8.9 |
| Quality of support | 8.9 | 8.6 |
| Meets requirements | 9.4 | 8.8 |
| NPS | 76.928896 | 51.754757 |
| Small Business | 51.8% | 61.3% |
| Mid-Market | 33.4% | 31.7% |
| Enterprise | 14.9% | 7.0% |
| Total page views | 3,417 | 6,012 |
| Total LLM citations | 17,676 | 28,488 |
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features
JustCall
JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound
- Ease of Use
- Features
- Helpful
- Call Management
- Calling Features
- Integrations