Zoom Phone vs. RingEX
A side-by-side comparison based on G2 review data.
| Metric | Zoom Phone | RingEX |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 2,683 | 1,516 |
| Ease of use | 9.4 | 8.8 |
| Ease of setup | 9.2 | 8.5 |
| Quality of support | 8.9 | 8.3 |
| Meets requirements | 9.4 | 9.0 |
| NPS | 76.928896 | 48.351648 |
| Small Business | 51.8% | 57.9% |
| Mid-Market | 33.4% | 35.1% |
| Enterprise | 14.9% | 7.0% |
| Total page views | 3,417 | 6,988 |
| Total LLM citations | 17,676 | 16,099 |
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features
RingEX
WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.
- Ease of Use
- Customer Support
- Helpful
- Reliability
- Phone Calls
- Features