Zoom Phone vs. Quo
A side-by-side comparison based on G2 review data.
| Metric | Zoom Phone | Quo |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 2,683 | 3,423 |
| Ease of use | 9.4 | 9.5 |
| Ease of setup | 9.2 | 9.4 |
| Quality of support | 8.9 | 9.4 |
| Meets requirements | 9.4 | 9.4 |
| NPS | 76.928896 | 85.20153 |
| Small Business | 51.8% | 91.4% |
| Mid-Market | 33.4% | 7.3% |
| Enterprise | 14.9% | 1.2% |
| Total page views | 3,417 | 7,618 |
| Total LLM citations | 17,676 | 45,305 |
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features
Quo
Trusted by 90,000+ businesses, Quo (formerly OpenPhone) brings your team’s calls, texts, and contacts into one AI-powered workspace — helping you respond instantly and win more customers. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast.
- Ease of Use
- Customer Support
- Call Recording
- Features
- Easy Setup
- Customer Service