Zoom Phone vs. Dialaxy
A side-by-side comparison based on G2 review data.
| Metric | Zoom Phone | Dialaxy |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 2,683 | 269 |
| Ease of use | 9.4 | 9.6 |
| Ease of setup | 9.2 | 9.5 |
| Quality of support | 8.9 | 9.6 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 76.928896 | 65.055762 |
| Small Business | 51.8% | 64.7% |
| Mid-Market | 33.4% | 35.0% |
| Enterprise | 14.9% | 0.4% |
| Total page views | 3,417 | 1,442 |
| Total LLM citations | 17,676 | 1,684 |
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features
Dialaxy
Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.
- Ease of Use
- Customer Support
- Reliability
- Helpful
- Call Quality
- Features