Zoho Survey vs. SurveySparrow
A side-by-side comparison based on G2 review data.
| Metric | Zoho Survey | SurveySparrow |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 1,039 | 2,065 |
| Ease of use | 9.1 | 9.2 |
| Ease of setup | 8.9 | 9.1 |
| Quality of support | 8.7 | 9.0 |
| Meets requirements | 9.1 | 8.9 |
| NPS | 58.568548 | 62.827484 |
| Small Business | 50.6% | 68.5% |
| Mid-Market | 32.3% | 24.5% |
| Enterprise | 17.0% | 7.0% |
| Total page views | 1,302 | 1,968 |
| Total LLM citations | 4,815 | 12,555 |
Zoho Survey
Zoho Survey is online survey and questionnaire creation software. We give you all the essentials to create surveys, distribute them and analyze their responses. ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL
- Ease of Use
- Ease of Creation
- Intuitive
- Simple
- Helpful
- Templates
SurveySparrow
SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.
- Ease of Use
- User Interface
- Helpful
- User Experience
- Features
- Intuitive