G2 Vendor Directory

Zoho Survey vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricZoho Survey

by Zoho

Hotjar by Contentsquare

by Contentsquare

Overall rating4.44.3
Review count1,039345
Ease of use9.19.1
Ease of setup8.99.1
Quality of support8.78.8
Meets requirements9.18.8
NPS58.56854855.120482
Small Business50.6%52.5%
Mid-Market32.3%37.9%
Enterprise17.0%9.6%
Total page views1,3021,347
Total LLM citations4,8155,035

Zoho Survey

Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL

Pros

  • Ease of Use
  • Ease of Creation
  • Intuitive
  • Simple
  • Helpful
  • Templates

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings