Zoho Survey vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | Zoho Survey | Delighted |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 1,039 | 60 |
| Ease of use | 9.1 | 9.6 |
| Ease of setup | 8.9 | 9.5 |
| Quality of support | 8.7 | 9.4 |
| Meets requirements | 9.1 | 9.1 |
| NPS | 58.568548 | 83.050847 |
| Small Business | 50.6% | 40.0% |
| Mid-Market | 32.3% | 58.3% |
| Enterprise | 17.0% | 1.7% |
| Total page views | 1,302 | 413 |
| Total LLM citations | 4,815 | 2,131 |
Zoho Survey
Zoho Survey is online survey and questionnaire creation software. We give you all the essentials to create surveys, distribute them and analyze their responses. ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL
- Ease of Use
- Ease of Creation
- Intuitive
- Simple
- Helpful
- Templates
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.