Zoho Lens vs. ScreenConnect
A side-by-side comparison based on G2 review data.
| Metric | Zoho Lens | ScreenConnect |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 22 | 520 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 9.3 | 9.1 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.3 | 9.4 |
| NPS | 77.272727 | 80.040733 |
| Small Business | 22.7% | 66.5% |
| Mid-Market | 59.1% | 30.2% |
| Enterprise | 18.2% | 3.3% |
| Total page views | 73 | 621 |
| Total LLM citations | 133 | 4,745 |
Zoho Lens
Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time.
ScreenConnect
ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.
- Remote Work
- Reliability
- Ease of Use
- Remote Access
- Easy Communication
- Connection Speed