Zoho Lens vs. LogMeIn Rescue
A side-by-side comparison based on G2 review data.
| Metric | Zoho Lens | LogMeIn Rescue |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 22 | 239 |
| Ease of use | 9.1 | 9.3 |
| Ease of setup | 9.3 | 9.4 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.3 | 9.3 |
| NPS | 77.272727 | 71.748879 |
| Small Business | 22.7% | 32.9% |
| Mid-Market | 59.1% | 40.1% |
| Enterprise | 18.2% | 27.0% |
| Total page views | 73 | 1,090 |
| Total LLM citations | 133 | 3,153 |
Zoho Lens
Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time.
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability