Zoho FSM vs. ServiceMax
A side-by-side comparison based on G2 review data.
| Metric | Zoho FSM | ServiceMax |
|---|---|---|
| Overall rating | 4.3 | 4.2 |
| Review count | 11 | 143 |
| Ease of use | 9.0 | 8.6 |
| Ease of setup | 8.7 | 8.4 |
| Quality of support | 8.8 | 8.3 |
| Meets requirements | 9.1 | 8.7 |
| NPS | 54.545455 | 45.714286 |
| Small Business | 63.6% | 25.4% |
| Mid-Market | 18.2% | 39.9% |
| Enterprise | 18.2% | 34.8% |
| Total page views | 243 | 477 |
| Total LLM citations | 3,524 | 4,106 |
Zoho FSM
Zoho FSM is Zoho’s latest offering for service businesses. It is a field service management platform that automates the entire spectrum of field operations. It lets you streamline operations, smoothen scheduling, improve productivity on the field, and simplify invoicing and payments. Customers in Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting,
- Ease of Use
- Easy Integration
- Navigation Ease
- Integrations
- Easy Creation
- Time Management
ServiceMax
ServiceMax, a PTC technology, maximizes the lifecycle and value of critical assets and machines. ServiceMax keeps the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax mobile apps and cloud-based software provide a complete view of assets to field service teams. ServiceMax customers can optimize service operations by better managing the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.
- Easy Communication
- Ease of Use
- Communication
- Scheduling Management
- Security
- Easy Access