Zoho Forms vs. SurveySparrow
A side-by-side comparison based on G2 review data.
| Metric | Zoho Forms | SurveySparrow |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 128 | 2,065 |
| Ease of use | 9.1 | 9.2 |
| Ease of setup | 9.0 | 9.1 |
| Quality of support | 8.7 | 9.0 |
| Meets requirements | 8.9 | 8.9 |
| NPS | 59.2 | 62.827484 |
| Small Business | 66.4% | 68.5% |
| Mid-Market | 28.8% | 24.5% |
| Enterprise | 4.8% | 7.0% |
| Total page views | 417 | 1,968 |
| Total LLM citations | 5,379 | 12,555 |
Zoho Forms
Zoho Forms is an online form builder that backs up data on the cloud. With a drag and drop form builder that is responsive on all mobile devices, Zoho Forms also offers native mobile applications for iOS and Android devices. Zoho Forms supports task assignment, approval workflows and simple mobile forms. With pre-made customizable themes and templates, Zoho Forms is integrated with other Zoho products and Google Apps. Zoho Forms is an online form builder that lets you create mobile-ready online forms.
- Ease of Use
- Ease of Creation
- Affordable
- Integrations
- Centralization Management
- Versatility
SurveySparrow
SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.
- Ease of Use
- User Interface
- Helpful
- User Experience
- Features
- Intuitive