G2 Vendor Directory

Zoho CRM Plus vs. monday CRM

A side-by-side comparison based on G2 review data.

MetricZoho CRM Plus

by Zoho

monday CRM

by monday.com

Overall rating4.44.5
Review count1321,885
Ease of use8.79.0
Ease of setup8.68.7
Quality of support8.78.7
Meets requirements8.98.8
NPS56.4885567.566109
Small Business56.8%73.9%
Mid-Market36.8%23.0%
Enterprise6.4%3.0%
Total page views1,3847,325
Total LLM citations10,62148,088

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features

monday CRM

The only AI-first CRM your team will love monday CRM is the AI-powered CRM built for speed, visibility, and simplicity — empowering revenue teams to move faster, forecast better, and never miss a deal. It’s easy to set up, requires no coding, and adapts to any workflow so teams can get started fast and focus on selling. From lead capture to post-sale handoff: your tools, data, and teams stay aligned in one connected, intuitive workspace. With built-in AI and code-free automations, monday CRM doesn’t just help you manage work — it does the work for you.

Pros

  • Ease of Use
  • Integrations
  • Automation
  • Customizability
  • Intuitive
  • Features