G2 Vendor Directory

Zoho CRM Plus vs. HubSpot Sales Hub

A side-by-side comparison based on G2 review data.

MetricZoho CRM Plus

by Zoho

HubSpot Sales Hub

by HubSpot

Overall rating4.44.4
Review count13214,373
Ease of use8.78.9
Ease of setup8.68.6
Quality of support8.78.8
Meets requirements8.98.8
NPS56.4885561.145894
Small Business56.8%60.7%
Mid-Market36.8%35.4%
Enterprise6.4%4.0%
Total page views1,38417,329
Total LLM citations10,621220,951

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features

HubSpot Sales Hub

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Lead Management
  • Intuitive
  • Integrations