Zoho CRM Plus vs. Dynamics 365 Sales
A side-by-side comparison based on G2 review data.
| Metric | Zoho CRM Plus | Dynamics 365 Sales |
|---|---|---|
| Overall rating | 4.4 | 3.8 |
| Review count | 132 | 1,624 |
| Ease of use | 8.7 | 7.8 |
| Ease of setup | 8.6 | 7.6 |
| Quality of support | 8.7 | 7.9 |
| Meets requirements | 8.9 | 8.3 |
| NPS | 56.48855 | 12.354949 |
| Small Business | 56.8% | 30.6% |
| Mid-Market | 36.8% | 39.9% |
| Enterprise | 6.4% | 29.5% |
| Total page views | 1,384 | 1,670 |
| Total LLM citations | 10,621 | 39,093 |
Zoho CRM Plus
Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.
- Ease of Use
- Efficiency
- Integrations
- Automation
- Integration
- Automation Features
Dynamics 365 Sales
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.
- Ease of Use
- Integrations
- Lead Management
- Helpful
- Customization
- Automation