G2 Vendor Directory

Zoho CRM Plus vs. Creatio AI CRM

A side-by-side comparison based on G2 review data.

MetricZoho CRM Plus

by Zoho

Creatio AI CRM

by Creatio

Overall rating4.44.6
Review count132383
Ease of use8.79.1
Ease of setup8.68.5
Quality of support8.79.2
Meets requirements8.99.2
NPS56.4885580.177515
Small Business56.8%42.3%
Mid-Market36.8%43.7%
Enterprise6.4%14.0%
Total page views1,3842,028
Total LLM citations10,6210

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features

Creatio AI CRM

Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.

Pros

  • Ease of Use
  • Efficiency
  • Customizability
  • Customization
  • Features
  • Customization Options