Zoho CRM Plus vs. Creatio AI CRM
A side-by-side comparison based on G2 review data.
| Metric | Zoho CRM Plus | Creatio AI CRM |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 132 | 383 |
| Ease of use | 8.7 | 9.1 |
| Ease of setup | 8.6 | 8.5 |
| Quality of support | 8.7 | 9.2 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 56.48855 | 80.177515 |
| Small Business | 56.8% | 42.3% |
| Mid-Market | 36.8% | 43.7% |
| Enterprise | 6.4% | 14.0% |
| Total page views | 1,384 | 2,028 |
| Total LLM citations | 10,621 | 0 |
Zoho CRM Plus
Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.
- Ease of Use
- Efficiency
- Integrations
- Automation
- Integration
- Automation Features
Creatio AI CRM
Creatio is an AI CRM and workflow platform where people and AI agents work together -with no limits on users, agents, or scale. Creatio helps midsize and large organizations run customer workflows in the AI era. This innovative platform enables organizations to create and manage workflows effortlessly, allowing users to focus on their core business activities while automating routine tasks. With millions of workflows operating daily, Creatio supports a diverse clientele across 100 countries, emphasizing a commitment to genuine care for its clients and partners.
- Ease of Use
- Efficiency
- Customizability
- Customization
- Features
- Customization Options