G2 Vendor Directory

Zoho CRM Plus vs. Brevo

A side-by-side comparison based on G2 review data.

MetricZoho CRM Plus

by Zoho

Brevo

by Brevo

Overall rating4.44.5
Review count1322,772
Ease of use8.79.2
Ease of setup8.69.0
Quality of support8.78.9
Meets requirements8.99.0
NPS56.4885573.371648
Small Business56.8%84.0%
Mid-Market36.8%12.7%
Enterprise6.4%3.4%
Total page views1,3845,408
Total LLM citations10,6210

Zoho CRM Plus

Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.

Pros

  • Ease of Use
  • Efficiency
  • Integrations
  • Automation
  • Integration
  • Automation Features

Brevo

Brevo is a CRM and marketing platform built in Europe, headquartered in Paris and used by over 600,000 businesses worldwide. With Brevo, you run email, SMS, WhatsApp, push and live chat from one account, with your contacts, deals and customer data in a built-in CRM. Brevo hosts customer data on servers in France and Germany, is ISO 27001 certified and works to GDPR standards. If your customers are in Europe, so is their data. Brevo is built for small and mid-sized teams with big plans and little time for complicated software.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Email Marketing
  • Simple
  • Intuitive