Zoho CRM Plus vs. Salesforce Sales Cloud
A side-by-side comparison based on G2 review data.
| Metric | Zoho CRM Plus | Salesforce Sales Cloud |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 132 | 27,576 |
| Ease of use | 8.7 | 8.4 |
| Ease of setup | 8.6 | 8.2 |
| Quality of support | 8.7 | 8.4 |
| Meets requirements | 8.9 | 8.9 |
| NPS | 56.48855 | 56.989864 |
| Small Business | 56.8% | 20.6% |
| Mid-Market | 36.8% | 45.5% |
| Enterprise | 6.4% | 34.0% |
| Total page views | 1,384 | 48,012 |
| Total LLM citations | 10,621 | 68,352 |
Zoho CRM Plus
Zoho CRM Plus is a unified customer experience platform that helps you bridge the gap between your sales, marketing, and customer service teams and deliver an exceptional customer experience. It combines sales automation, visitor tracking, intelligent chat bots, customer service, project management, email marketing, social media, customer surveys, built-in AI, and unified analytics—all on one platform.
- Ease of Use
- Efficiency
- Integrations
- Automation
- Integration
- Automation Features
Salesforce Sales Cloud
Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.
- Ease of Use
- Features
- Lead Management
- Salesforce Integration
- Customization
- Customizability