Zoho Assist vs. SolarWinds DameWare Remote Support
A side-by-side comparison based on G2 review data.
| Metric | Zoho Assist | SolarWinds DameWare Remote Support |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 754 | 68 |
| Ease of use | 9.4 | 9.1 |
| Ease of setup | 9.4 | 9.0 |
| Quality of support | 9.1 | 8.5 |
| Meets requirements | 9.4 | 9.3 |
| NPS | 79.343365 | 52.941176 |
| Small Business | 71.4% | 14.7% |
| Mid-Market | 23.2% | 50.0% |
| Enterprise | 5.4% | 35.3% |
| Total page views | 3,087 | 180 |
| Total LLM citations | 19,400 | 915 |
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access
SolarWinds DameWare Remote Support
Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide.
- Ease of Use
- Remote Control
- Automation
- Remote Access
- Affordable
- Software Updates