Zoho Assist vs. ScreenConnect
A side-by-side comparison based on G2 review data.
| Metric | Zoho Assist | ScreenConnect |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 754 | 520 |
| Ease of use | 9.4 | 9.4 |
| Ease of setup | 9.4 | 9.1 |
| Quality of support | 9.1 | 9.0 |
| Meets requirements | 9.4 | 9.4 |
| NPS | 79.343365 | 80.040733 |
| Small Business | 71.4% | 66.5% |
| Mid-Market | 23.2% | 30.2% |
| Enterprise | 5.4% | 3.3% |
| Total page views | 3,087 | 621 |
| Total LLM citations | 19,400 | 4,745 |
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access
ScreenConnect
ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.
- Remote Work
- Reliability
- Ease of Use
- Remote Access
- Easy Communication
- Connection Speed