Zoho Assist vs. NetSupport Manager
A side-by-side comparison based on G2 review data.
| Metric | Zoho Assist | NetSupport Manager |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 754 | 18 |
| Ease of use | 9.4 | 9.5 |
| Ease of setup | 9.4 | 9.3 |
| Quality of support | 9.1 | 9.8 |
| Meets requirements | 9.4 | 9.7 |
| NPS | 79.343365 | 88.235294 |
| Small Business | 71.4% | 22.2% |
| Mid-Market | 23.2% | 55.6% |
| Enterprise | 5.4% | 22.2% |
| Total page views | 3,087 | 97 |
| Total LLM citations | 19,400 | 208 |
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access
NetSupport Manager
Secure, multi-platform remote access to workstations and servers. NetSupport Manager has consistently led the way with innovative features to aid remote PC management for 34 years. Designed to operate over your LAN, WAN or the internet, securely and without the need for firewall configuration, NetSupport Manager provides a single, high-speed solution for the remote management of critical systems, servers and users – with no need for third-party services or ongoing subscription costs.