G2 Vendor Directory

NetSupport Manager

by NetSupport Limited

18

Reviews

4.7

Star rating

#50

Rank in Remote Desktop

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for NetSupport Manager.

      Page views and citations · NetSupport Manager

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from NetSupport Manager.

      Key stats

      —

      88

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business22.2%
      Mid-Market55.6%
      Enterprise22.2%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.5
      Ease of Setup9.3
      Quality of Support9.8
      Meets Requirements9.7

      What reviewers say

      Amazing consistency, fast and stable remote support app

      5.0

      “NetSupport Manager is easy to use and consistently stable and is able to connect to other systems without problem. It has been very good at troubleshooting remote computer and it allows me to record sessions which makes process review way less stressful.”

      Senior Solution Architect

      Works consistently and reliably, quick and easy rollout

      5.0

      “Easy to install the agent, easy to use and also offers an option of a pop up window to communicate with the other users.”

      Software Test Analyst

      It is easy to deploy and very easy to use

      5.0

      “It installs easily on individual clients giving me control and access from anywhere in the world.”

      User