Zoho Assist vs. ISL Online
A side-by-side comparison based on G2 review data.
| Metric | Zoho Assist | ISL Online |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 754 | 625 |
| Ease of use | 9.4 | 9.4 |
| Ease of setup | 9.4 | 9.2 |
| Quality of support | 9.1 | 9.3 |
| Meets requirements | 9.4 | 9.1 |
| NPS | 79.343365 | 75.369458 |
| Small Business | 71.4% | 51.7% |
| Mid-Market | 23.2% | 26.0% |
| Enterprise | 5.4% | 22.3% |
| Total page views | 3,087 | 703 |
| Total LLM citations | 19,400 | 3,394 |
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access
ISL Online
ISL Online is a remote desktop and remote support software solution that enables IT support teams, managed service providers (MSPs), and enterprise IT departments to securely access, control, and troubleshoot Windows, Mac, Linux, and mobile devices (iOS and Android), with or without an end user present. ISL Online is used for attended remote support, unattended remote access, and help desk support across distributed IT environments.
- Ease of Use
- Customer Support
- Remote Support
- Easy Setup
- Remote Access
- Simple